What are the cancellation charges?

If you need to cancel your plan, or Caxton needs to cancel your plan due to a failed payment after 72 hours, then the following charges will apply:

  • Administration fee £50
  • Reversal Loss.

The Reversal Loss is calculated on the exchange rate difference between when you set up your plan and the cancellation date applied to the currency amount you do not take delivery of.

For example; if your plan amount is EUR6,000 and you cancelled after paying for EUR2000, then if you chose to receive the EUR2000 the Reversal Loss would be calculated on the EUR4,000. If you choose not to receive any of your plan value then the Reversal Loss would be calculated on the full amount of EUR6000.

The amount of the Reversal Loss will be calculated and confirmed to you by Caxton.

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