You must contact us to arrange cancellation of your plan. If the cancellation is less than 5 days before the next Plan Payment is due, the Plan Payment may still be deducted from your authorised debit card; in this case, Caxton will contact you to discuss refund arrangements.
You will have the option to;
- either receive, to your Caxton card, the currency value You have paid for up to the cancellation date, less cancellation charges;
- or not to receive any currency and have the GBP amount paid back to Your Debit Card, less cancellation charges;
in both cases, cancellation charges will be deducted from the amount you receive. See the Cancellation charges information here.