Why have I been asked to send you my bank details when I requested to refund my currency card and balance?

Whilst we always try to refund your remaining balance to the card it came from sometimes this isn’t always possible (for example if your debit card has expired). In these situations, we will ask you for your bank details so that we can refund your remaining balance directly to your bank account.


Was this article helpful?
4 out of 8 found this helpful